Course Overview

This dual qualification has been designed for senior high school students to gain an understanding of the Health and Social Service Industry. It will provide you with a basic understanding of the skills required to work within Aged Care, Disability and Health. The Health Support Service qualification reflects the role of workers who provide support for the effective functioning of health services. At this level workers complete tasks under supervision involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment. The Community Service qualification may be used as a pathway for workforce entry as a community service worker who provide a first point of contact and assist individuals in meeting their immediate needs.

Course Details

What Students Achieve

  • HLT23215 Certificate II in Health Support Services
  • CHC22015 Certificate II in Community Services
  • Points that count toward your Senior Certificate of Education
  • Pathways into Certificate III or Diploma level qualifications
  • Opportunities to complete a school-based traineeship

  • Workplace Health and Safety (WHS)
  • Infection control
  • Conducting basic health screening and health checks
  • Health promotion and communication
  • Maintaining a high standard of service
  • Working with diverse people
  • Supporting personal wellbeing in the workplace
  • Routine stock maintenance

The packaging rules for these two qualifications can be reviewed on

Core Units (contributing to one or both Cert II qualifications):
HLTWHS001 Participate in workplace health and safety
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTINF001 Comply with infection prevention and control policies and procedures
CHCCOM001 Provide first point of contact
BSBWOR202 Organise and complete daily work activities

Elective Units (contributing to one or both Cert II qualifications):
7 x Units of Competency

Please contact Connect’n’Grow on or phone 1300 283 662 for a current course (program) outline detailing all Units of Competency.


  • VET in Schools program – Third Party Arrangements with Secondary Schools across Australia
  • Training and Assessment will be conducted at the school’s Health Training Centre

  • World class Learner Management Platform – The CnG Hub
  • Industry standard training and assessment materials
  • Industry standard trainer
  • Tailored support for you to complete this qualification
  • Immersive education with Virtual Reality


  • Computer and Internet connection
  • A Unique Student Identifier (USI)

  • Multiple choice, true/false and short answer questions (online)
  • Practical activities and scenarios
  • Workplace Learning Log
  • Portfolio of workplace documents

Enquire About This Course


    Study Method

    Blended delivery - Face-to-face using an online platform

    Total Units

    13 Total Units

    Course Length

    1 - 2 Years

    Certificate on Completion

    *Check eligibility with Connect ‘n’ Grow

    Being a Teacher and qualified Nurse, I have found the Connect ‘n’ Grow Health program to be engaging, industry relevant and provides our students with real career pathways in health.

    Paul Mychailuk - Djarragun College