Course Overview

This dual qualification was designed for students to gain an understanding of the Health and Social Service Industry. It will provide you with a basic understanding of the skills required to work within Aged Care, Disability and Health. The Health Support Service qualification reflects the role of workers who provide support for the effective functioning of health services. At this level workers complete tasks under supervision involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment. The Community Service qualification may be used as a pathway for workforce entry as a community service worker who provide a first point of contact and assist individuals in meeting their immediate needs.

Course Details

What Students Achieve

  • HLT23215 Certificate II in Health Support Services
  • CHC22015 Certificate II in Community Services
  • First Aid training
  • Points that count toward your Senior Certificate of Education
  • Pathways into Certificate III qualification
  • Opportunities to complete a school-based traineeship

  • Workplace Health and Safety (WHS)
  • Infection control
  • Conducting health screening and health checks
  • Health promotion
  • Working with a range of clients from diverse backgrounds
  • Business skills in a health and community service context
  • Working in a health and community service context

CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTINF001 Comply with infection prevention and control policies and procedures
HLTWHS001 Participate in workplace health and safety
CHCCOM001 Provide first point of contact
BSBWOR202 Organise and complete daily work activities
BSBADM101 Use business equipment and resources
BSBCUS201 Deliver a service to customers
BSBINM201 Process and maintain workplace information
BSBWOR204 Use business technology
BSBWOR203 Work effectively with others
BSBFLM312 Contribute to team effectiveness
FSKOCM07 Interact effectively with others at work
HLTAID003 Provide First Aid


  • VET in Schools program – partnership with Secondary Schools across Australia
  • Training and Assessment will be conducted at the school’s Health Training Centre

  • World class Learner Management Platform – The CnG Hub
  • Industry standard training and assessment materials
  • Industry standard trainer
  • Tailored support for you to complete this qualification

  • Multiple choice, true/false and short answer questions (online)
  • Practical activities and scenarios
  • Workplace Learning Log
  • Portfolio of workplace documents

Enquire About This Course


    Study Method

    Blended delivery - Face-to-face using an online platform

    Total Units

    14 Total Units

    Course Length

    1 - 2 Years

    Certificate on Completion

    *Check eligibility with Connect ‘n’ Grow

    Being a Teacher and qualified Nurse, I have found the Connect ‘n’ Grow Health program to be engaging, industry relevant and provides our students with real career pathways in health.

    Paul Mychailuk - Djarragun College