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Course Overview

This qualification has been designed for senior high school students to gain an understanding of the Health Industry.

The HLT23221 Certificate II in Health Support Services will provide students with a basic understanding of the skills reflecting the role of workers who provide support for the effective functioning of health services.

At this level workers complete tasks under supervision involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment.

Course Details

What Students Achieve

  • HLT23221 Certificate II in Health Support Services
  • Points that count toward your Senior Certificate of Education
  • Pathways into Certificate III or Diploma level qualifications
  • Opportunities to complete a school-based traineeship

  • Workplace Health and Safety (WHS)
  • Infection control
  • Conducting basic health screening and health checks
  • Health promotion and communication
  • Maintaining a high standard of service
  • Working with diverse people
  • Supporting personal wellbeing in the workplace
  • Routine stock maintenance

The packaging rules for this qualification can be reviewed on Training.gov.au:

Core Units:
HLTWHS001 Participate in workplace health and safety
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTINF001 Comply with infection prevention and control policies and procedures OR
HLTINF006 Apply basic principles and practices of infection prevention and control

Elective Units:
8 x Units of Competency

Please contact Connect’n’Grow on admin@connectngrow.edu.au or phone 1300 283 662 for a current course (program) outline detailing all Units of Competency.


  • Delivered in partnership with secondary schools OR
  • Delivered by Connect ‘n’ Grow Trainers at a school or Health Hub

  • World class Learner Management Platform – The CnG Hub
  • Industry standard training and assessment materials
  • Industry standard trainer
  • Tailored support for you to complete this qualification


  • Computer and Internet connection
  • A Unique Student Identifier (USI)

  • Multiple choice, true/false and short answer questions (online)
  • Practical activities and scenarios
  • Workplace Learning Log
  • Portfolio of workplace documents

Enquire About This Course

Study Method

Blended delivery - Face-to-face using an online platform

Total Units

12 Total Units

4 Core Units

8 Elective Units

*Check eligibility with Connect ‘n’ Grow

Being a Teacher and qualified Nurse, I have found the Connect ‘n’ Grow Health program to be engaging, industry relevant and provides our students with real career pathways in health.

Paul Mychailuk - Djarragun College