HLT23221 Certificate II in Health Support Services
Course Overview
This qualification has been designed for senior high school students to gain an understanding of the Health Industry. The HLT23221 Certificate II in Health Support Services will provide students with a basic understanding of the skills reflecting the role of workers who provide support for the effective functioning of health services.
At this level workers complete tasks under supervision involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment.
HLT23221 Certificate II in Health Support Services
Gain Invaluable Skills and Nationally Recognised Qualifications in Health Support Services
HLT33115 Certificate III in Health Services Assistance
Expand Your Knowledge and Expertise in Health Administration and Support.
Pricing
Delivery Format: 1-Year
Timetable Requirements (School Delivery Mode): 1-Timetabled line of Study
Appropriate for Year Levels: Year 10, 11, or 12
Study Mode: Combination of classroom and project-based learning, online learning (self-study) and workplace documentation in a health services setting.
Units of Competency: 12 Units (4 Core and 8 Elective Units)
QCE Credit Outcome: Maximum of 4 QCE Credits
Fee-for-Service
*Funding available
$599 pp*
Includes:
Online course materials
24/7 access via Canvas
Progress tracking
Flexible learning schedule
Dedicated teachers support
Mobile/tablet friendly platform
Practical assessments
Nationally recognised certification
Course Details
Find answers to commonly asked questions about our HLT23221 Certificate II in Health Support Services.
A nationally recognised HLT23221 Certificate II in Health Support Services certification
QCE credits towards a student’s Queensland Senior Certificate of Education (QCE)
Pathway into HLT33115 Certificate III in Health Services Assistance
The Certificate II in Health Support Services is a one-year program that can be completed alongside regular secondary school studies on 1-timetabled line of study (3 x 70 minutes per week).
During the program, students will learn essential skills and knowledge in health support services, including communication, infection control, and assisting with client care and cover on the following topics:
Workplace Health and Safety (WHS)
Infection control
Conducting basic health screening and health checks
Health promotion and communication
Maintaining a high standard of service
Working with diverse people
Supporting personal wellbeing in the workplace
Routine stock maintenance
Yes, students will be required to complete assessments throughout the program to demonstrate their understanding and competency in the health support services field. Assessment types include:
Multiple choice, true/false and short answer questions (online)
Practical activities and scenarios
Workplace Learning Log
Portfolio of workplace documents
World class Learner Management Platform (LMS) – The ‘CnG’ Hub
Industry standard training and assessment materials
Industry standard trainers
Tailored support for Health Trainers (Teachers) delivering the training and assessment to students (where required)
Ready to start your journey?
If you're interested in building a career in health or community services, Connect 'n' Grow can help you take the first step. Our nationally recognised VET in Schools programs give students the opportunity to gain practical, job-ready skills while working towards a qualification that opens pathways to further study and employment.
Whether you're exploring your options, want to learn more about a specific course, or have questions about getting started, our friendly team is here to help.
For schools, Connect 'n' Grow partners with over 100 secondary schools to deliver high-quality VET programs that integrate seamlessly into existing curriculum offerings. We provide dedicated support, experienced trainers, and ongoing guidance to ensure a positive experience for both staff and students.
Complete the enquiry form and we'll be in touch to answer your questions and help you find the right pathway—whether you're a student ready to get started or a school interested in partnering with us.
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What Teachers Say
Hear from current Partner Schools about their high quality experiences with Connect 'n' Grow.
As a VET teacher at Mackay North SHS, I’ve worked with Connect 'n' Grow since 2020, teaching Health Support Services and Health Services Assistance courses. Their commitment to our partnership has been exceptional, consistently making us feel valued and supported. The team is always attentive, addressing any concerns with care, and they’ve treated us like family throughout the past five years. Their growth and expansion across Queensland have been remarkable.
Connect 'n' Grow is an outstanding RTO to partner with. Their friendly, supportive staff are committed to enhancing school staff skills through professional development, ensuring we deliver excellent learning opportunities. Smithfield SHS has successfully delivered their Certificate II and III Health courses for the past five years. The courses engage students with a user-friendly platform, and the Incursion Days, led by trained nurses, provide valuable real-life healthcare experience. I highly recommend Connect 'n' Grow for any school seeking a pathway into the health sector.
Students at Mackay North SHS have successfully completed Connect 'n' Grow's Certificate II in Health Support Services and Certificate III in Health Services Assistance courses. They enjoy learning key skills such as infection control, time management, communication, and first aid. Graduates have pursued rewarding careers in the Allied Health Industry, including support care and aged care, or continued their education in Nursing and Medicine. It’s fulfilling to see students achieve success and progress in their careers after completing these programs.
Coolum High’s partnership with Connect 'n' Grow has been incredibly rewarding. From the start, their team understood our educational goals and how to deliver the certificates in a school environment. Their support, including clinical guidance and practical resources, has enhanced both teaching methods and student engagement. The team’s genuine commitment to our health hub’s mission and their proactive collaboration have helped us grow significantly. We highly recommend Connect 'n' Grow for any school seeking to implement health certificates, as their expertise and support have been invaluable.
When I first started teaching the Health Services VET course, I was hesitant about completing my Certificate II and III. However, Connect 'n' Grow made the process smooth and stress-free, treating me as a professional and providing timely support. Their resources are easy to access, and their user-friendly system simplifies marking and reduces teacher workload. The support from their Experienced Health Trainers, along with the pre-sign-up and automatic student rollover, ensures a seamless experience for both teachers and students. Connect 'n' Grow also offers valuable professional development and networking opportunities, making it easy to stay up to date. Their dedication to student success and teacher support is outstanding, and I highly recommend them.