Course Overview

This qualification has been designed for senior high school students to gain an understanding of the Community Services Industry. It will provide students with a basic understanding of the skills required to work within Aged Care, Disability and Health; and may be used as a pathway for workforce entry as a community service worker who provide a first point of contact and assist individuals in meeting their immediate needs.

Course Details

What Students Achieve

  • CHC22015 Certificate II in Community Services
  • Points that count toward your Senior Certificate of Education
  • Pathways into Certificate III or Diploma level qualifications
  • Opportunities to complete a school-based traineeship

  • Workplace Health and Safety (WHS)
  • Infection control
  • Communication
  • Customer service
  • Working with diverse people and teams
  • Supporting personal wellbeing in the workplace
  • Conducting basic health checks
  • Personal time management

The packaging rules for these two qualifications can be reviewed on

Core Units:
HLTWHS001 Participate in workplace health and safety
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCCOM001 Provide first point of contact
BSBWOR202 Organise and complete daily work activities

Elective Units :
4 x Units of Competency

Please contact Connect’n’Grow on or phone 1300 283 662 for a current course (program) outline detailing all Units of Competency.


  • VET in Schools program – Third Party Arrangements with Secondary Schools across Australia
  • Training and Assessment will be conducted at the school’s Health Training Centre

  • World class Learner Management Platform – The CnG Hub
  • Industry standard training and assessment materials
  • Industry standard trainer
  • Tailored support for you to complete this qualification


  • Computer and Internet connection
  • A Unique Student Identifier (USI)

  • Multiple choice, true/false and short answer questions (online)
  • Practical activities and scenarios
  • Workplace Learning Log
  • Portfolio of workplace documents

Enquire About This Course

Study Method

Blended delivery - Face-to-face using an online platform

Total Units

9 Total Units

5 Core Units

4 Elective Units

*Check eligibility with Connect ‘n’ Grow