Course Overview

This qualification reflects the role of a variety of workers who use a range of factual, technical and procedural knowledge to provide assistance to health professional staff for the care of clients. Elective units have been selected from Health, Community Service and Business Training Packages to be contextualised into a Secondary School environment. Students will gain a range of entry level skills that will enhance their ability to gain employment within the health industry.

Course Details

What Students Achieve


  • Points that count toward your Senior Certificate of Education
  • Opportunities to complete a school-based traineeship
  • Pathway to tertiary education
  • HLT33115 Certificate III in Health Services Assistance: Nationally Recognised
  • CPR and First Aid Certification;
  • Recognise and promote ways to maintain healthy functioning of the body;
  • Carry out routine tasks and communicate with a range of internal/external clients in a
    medical environment;
  • Monitor individuals, respond to behaviours of concern, deal with conflict and support
    responsibility for behaviour management and change;
  • Ability to respond effectively while handling difficult incidents;
  • Determine and provide support needs and services for clients;
  • Communicate effectively with work colleagues and people within your workplace;
  • Follow safe practices for direct client care, manual handling and infection control;
  • Contribute and reflect upon safe work practices in the workplace


  • Recognise healthy body systems
  • Interpret medical terminology
  • Providing individualised support
  • Maintain a high standard of service
  • Promote Aboriginal and/or Torres Strait Islander Cultural Safety
  • Minimum of 20 hours work placement

HLTINF001 Comply with infection prevention and control policies and procedures
HLTWHS001 Participate in workplace health and safety
HLTAAP001 Recognise healthy body systems
BSBMED301 Interpret and apply medical terminology
CHCCCS015 Provide individualised support

CHCCCS010 Maintain a high standard of service
BSBWOR301 Organise personal work priorities and development
HLTHSS003 Perform general cleaning tasks in a clinical setting
CHCCCS009 Facilitate responsible behaviour
CHCCCS020 Respond effectively to behaviours of concern
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTAID003 Provide first Aid
HLTAID002 Provide basic emergency life support
HLTAID001 Provide cardiopulmonary resuscitation



HLT23215 Certificate II in Health Support Services and CHC22015 Certificate II in Community Services

  • Training and Assessment will be conducted over 30 weeks via a blend of video
    tutorials, online learning and practical workshops
  • Training delivered by a qualified Trainer and Assessor

  • World class Learner Management Platform – The CnG Hub
  • Industry standard training and assessment materials
  • Expert health trainers
  • Tailored support for you to complete this qualification
  • Immersive education with Virtual Reality


  • Computer and Internet connection
  • A Unique Student Identifier (USI)

  • Online Theory & Practicals

Enquire About This Course


    Study Method

    Blended Delivery-Face to Face using an online platform

    Total Units

    15 Total Units

    Course Length

    2 Years

    Certificate on Completion