Course Overview

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs. At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.

Course Details

What Students Achieve

  • CHC32015 Certificate III in Community Services
  • Points that count toward your Senior Certificate of Education
  • Opportunities to complete a school-based traineeship
  • Pathway to tertiary education

  • Providing individualised support
  • Maintaining a high level of service
  • Responding to client needs
  • Facilitating responsible behaviour
  • Managing personal work stressors in the work environment
  • Promote Aboriginal and/or Torres Strait Islander Cultural Safety
  • Recommended completion of at least 20 hours work placement

Year 1
Students complete HLT23215 Certificate II in Health Support Services + CHC22015 Certificate II in Community Services in Year 1 and Credit Transfer units of competency to satisfy packaging rules outlined for this qualification.

Year 2

CHCCCS016 Respond to client needs
HLTWHS002 Follow safe work practices for direct client care
HLTWHS006 Manage personal work stressors in the work environment
CHCCCS015 Provide individualised support
CHCCCS010 Maintain a High Standard of Service
BSBWOR301 Organise personal work priorities and development
CHCCCS009 Facilitate responsible behaviour
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander Cultural safety

HLT23215 Certificate II in Health Support Services and CHC22015 Certificate II in Community Services

  • VET in Schools program – Third Party Arrangements with Secondary Schools across Australia
  • Training and Assessment will be conducted at the school’s Health Training Centre
  • A work placement within a Community Service organisation is highly recommended

  • World class Learner Management Platform – The CnG Hub
  • Industry standard training and assessment materials
  • Industry standard trainer
  • Tailored support for you to complete this qualification

  • Multiple choice, true/false and short answer questions (online)
  • Practical activities and scenarios
  • Workplace Learning Log
  • Portfolio of workplace documents

Enquire About This Course





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    Study Method

    Blended delivery - Face-to-face using an online platform

    Total Units

    5 Core Units

    7 Elective Units

    Course Length

    2 Years

    Certificate on Completion